Account Policy

Last Updated: 04 Feb, 2024

1. Introduction
  • Nemu, Inc. is committed to providing a positive and user-friendly experience for our customers on the Play Store. We understand that users may, at times, wish to delete their accounts. This document outlines the policy and procedures for account deletion on the Nemu, Inc. platform.

2. Account Deletion Request

Users who wish to delete their accounts can do so by following the steps outlined in our application or website. This ensures a straightforward and secure process for users to exercise their right to delete their accounts.

Within our application, navigate to your profile section. From there, you will see a button ‘Delete Account.’ By selecting this button, you will delete your account, removing all resources tied to your account from our system.To ensure deletion of images and voice notes, please submit a request to support@mynemu.com and our team will remove these records accordingly.

3. Account Deletion Time Frame

Account deletion requests will be processed within 7-10 business days from the date of submission. During this period, users will have the option to cancel their account deletion request if they change their mind.

4. Data Retention and Privacy

Upon account deletion, Nemu, Inc. will securely delete all user data associated with the account. This includes personal information, preferences, and any other data collected during the user's interaction with our platform.

5. Impact on Services

Users should be aware that deleting their account will result in the loss of access to Nemu Inc. services, including any purchased products or subscriptions. It is the responsibility of the user to ensure they have taken the necessary steps, such as canceling subscriptions, before initiating the account deletion process.

6. Legal Compliance

Nemu Inc. will comply with all relevant data protection laws and regulations in the processing of account deletion requests. Users can refer to our Privacy Policy for more information on how their data is handled.

7. Contact Information

If users have any questions or concerns regarding the account deletion process, they can contact our customer support team at support@mynemu.com.

8. Changes to this Policy

Nemu, Inc. reserves the right to update or modify this account deletion policy at any time. Users will be notified of any changes through our official communication channels.

9. Contact Us

Nemu Inc. Contact Information: support@mynemu.com

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